The Web-site Operator (hereinafter referred to as "the Operator") recognizes that it is its grave responsibility to properly protect the personal information of the users of the services provided on this website (hereinafter referred to as "the Service"), and it has established the following privacy policy to ensure the proper handling of such personal information:

Purposes of Use of Personal Information

The Operator will use its customers' personal information for the purposes as stated below. Notwithstanding the below mentioned, the Operator may use their personal information in its possession for the purpose of making notifications or reports in accordance with the laws and other regulations, or for the purpose of sending questionnaires, notices, or other contact information from the Operator to the extent necessary for the Operator to conduct its business. In addition, handling of such personal information may be entrusted to a third party.

• Provision of the functions of the Service,
• Operations related to the Service and contacts necessary for the execution of these operations,
• Sending e-mail notifications regarding other services offered by the Operator,
• Creation of statistical data for its marketing and sales-promotion purposes,
• Provision of various information on maintenance, operation, etc.,
• Purposes incidental to the above purposes of use.

Provision of Personal Information to Third Parties

The Operator will not disclose or provide its customers' personal information to third parties except in the following cases:

• When the Operator has received consent from the customers,
• When providing the customer information to those operators of external services in order to link with them or to authenticate them the use of the external services,
• When required by law,
• When necessary to protect the life, body, or property of an individual, while difficult to obtain the consent of the person himself/herself,
• When especially necessary to improve public health or to promote the sound growth of children, while difficult to obtain the consent of the person himself/herself,
• When necessary to handle its customers’ personal information to cooperate with a national agency, a local government, or an individual or entity entrusted by either a national agency or local government in executing their affairs as prescribed by law, where obtaining their consent is likely to impede the execution of such affairs.

Entrustment of Personal Information:

In providing the Service to its customers, the Operator may entrust its customers' personal information to third parties other than the Operator to the extent necessary to achieve the purpose of its use. In such cases, the Operator will select such subcontractors, enter into a contract regarding the handling of personal information, and properly manage and supervise the subcontractors.

Management of Personal Information

In addition to the Act on the Protection of Personal Information and other related laws, regulations, and norms, the Operator will comply with the provisions of this policy and take appropriate security control measures with the utmost care to prevent unauthorized access, loss, alteration, destruction, or leakage of personal information.

Cookie Policy

What is Cookie?

Cookie is a system that stores on a user's computer the information that is sent and received between the browser and the server when the user has access to a web service. If the user's browser is set to allow cookies, the web service can retrieve the data stored in the user's browser.

The Operator uses cookies for the following purposes:

• To continuously provide customized services to its customers by referring to their input-information
• To improve the convenience of its services,
• To maintain customer security,
• To display the most appropriate advertisements on other companies' websites based on the data of its customers’ interest and their usage status of the Service,
• To research the number of users and the web traffic of the Service.

Handling of Personal Information on Linked Websites

The web pages of the Service may contain links to external sites. The Operator cannot be held responsible for the personal information registered by the customer on the external sites. Thus, please check for yourself the privacy policy and other information on such externally linked sites.

Procedures for Disclosure of Personal Information and Others

Notification of the purpose of use or requests for discloser of personal information, correction or addition of its contents, or discontinuation of its use (hereinafter referred to as "Disclosure, etc.") should be made through e-mail to the following address. A request form will be mailed to your specified address. Please fill in the required information and return the form to the Operator. Please write "Enclosed Request Form for Disclosure, etc.”. The Operator does not accept requests by telephone, fax, e-mail, or in person. Please also note that in disclosing your information, the Operator will verify your identity and charge you the handling cost actually incurred.

office.admin@karuizawa-west.com

Revisions

The Operator may revise all or part of the Personal Information Protection Policy in response to changes in laws and regulations or other norms, or when the Operator deems it necessary. The revised provisions shall take effect from the time they are uploaded to the Service.